This time, I rented a car with only 100 kilometers on it, and the other cars also looked very new. Overall, it seems like the best company is quite professional.

First, they randomly increased the price. Second, they don't accept China UnionPay for deposits.

Very efficient and friendly staff

Arrived at the depot and left waiting for more than 30 minutes. After loading our bags into the car we discovered it had a flat tyre. Moved bags into a second car then discovered the power outlet didn't work. Transferred bags to a third car and found that one of the headlights was blown; had to wait >60 mins while they took the car to the service station next door to replace the headlight. All up more than 2 hours to get a safe vehicle.

No issues

Car was great value, so basic (but not expecting a Royce Royce!) Clean, enough power in the engine, did the job. (One issue that may have turned into a problem - the starter was a bit unpredictable, but always got the car going eventually - told Surprice on returning the vehicle.

Smooth booking process - price comparator kicked in to discount further, which was great!