Overall, it was okay. The staff were very friendly but extremely meticulous during the inspection! They paid close attention even to the tiniest scratches. They kept promoting their insurance. The car was quite old and didn't have Bluetooth, so I used my own speaker to play music throughout the trip. Given the low price, it's a reasonable option for those looking for affordability. Taking photos and videos during pickup is highly recommended, and the staff there also suggested doing so because they are very thorough during the inspection. For example, they spent a lot of time and recorded even a scratch smaller than half the size of a pinky fingernail. I was worried that they would be equally strict during drop-off. Luckily, I drove very carefully and avoided any scratches or collisions. However, there were indeed many gravel roads, so extra caution is necessary.
Immediate deposit refund is commendable, but a Mercedes-Benz really can't show its full potential in downtown Athens. However, it's excellent on the highway.
When picking up the car, the salesperson strongly pushed to sell their insurance. The fuel tank wasn't full at pickup—take photos for record. Just explain at drop-off.
Very satisfied! Although there were few online reviews which made me a bit worried, it turned out to be a very professional local car rental company. Really great! It would have been even better to have cruise control on the highway.
Excellent service! The car is very new, and the store is newly opened by a local car rental company. Much more affordable compared to nationwide chains! All the cars here are less than two years old. When picking up the car, there was a Highlander that had just arrived the day before—fantastic! No hidden fees, the staff will remind and suggest options for you, but you can decide for yourself. Very normal, no forced purchases or major pitfalls. The overall quality of service there is pretty high. Just make sure to ask questions thoroughly.
Everything is good, except the store is not located inside the airport. It's about less than 1km away, and there is a shuttle bus for transfers. However, with dozens of car rental companies at the airport, it's quite surprising that a big company like Europcar does not have an airport branch. That said, the environment of the store outside the airport is much better.
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Isaac Wallis
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