Staff were professional, efficient, and easy to communicate with. I asked about insurance and once they saw I’d already bought full coverage through QEEQ, they didn’t try to upsell anything, just explained that I’d need to pay upfront if anything happened and claim later. The car itself was so-so, with quite a few scratches, old tires, and it wasn’t very clean. They specifically reminded us to keep it clean or they’d charge a €100 cleaning fee.