The car was good, and the pickup process went smoothly. The staff were polite. Due to changes in my itinerary, I had to change the drop-off location, and the fee was reasonable at 80 euros. Overall, a very good experience. Reminder: Traveling from Switzerland to Italy on Fridays may result in traffic jams, so plan your time accordingly.

Overall, it's pretty good. The main issue is that Italians generally don't speak English well, and the rules are explained in a verbose and confusing manner, without clear communication.

Satisfied

Excellent!

car was much smaller than we booked. had challenges to fit the luggages. they said its in the same category.