Zi at Ace in Christchurch could not have been more helpful. He gave us a paper map (yes - they still exist!) and great advice. Oh yes, and the brand new car. Ace is part of Hertz.

Qeeq is a bit different, but now we have got the hang of it, we will be using it again. We especially like the reserve for $1 feature.

Was raining lightly when we picked the car up, so going over it for damage was a little difficult. Not used to online signing, being 70+ we're old school. Drop off was a breeze and the lady was extremely helpful and very pleasant to deal with. The shuttle to the airport was great.

In hindsight, i probably should have organised the insurance bit before picking up the car.

The locals are famously friendly. The lady who picked us up from the airport was so enthusiastic that I ran out of words to say. Great practice for my English! Haha

The fuel charge was unjustified. I was told that I didn't need to return the car with a full tank, but I was still charged for fuel after returning it.

The car was satisfactory for what we need it for the staff where help and pleasant when we picked up the car