Created a bad start to our holiday.

The actual rental company was gold not ace. It was hard to fi and the drop off due to alterations to airport

Platform worked ok

j'ai loué la voiture chez ACE,comment savoir que Global car se substitue à ACE sauf par un petit panneau derrière le comptoir?Beaucoup d'attente au comptoir car le personnel tente de vous imposer une assurance à plus de 100€ malgré l'assurance souscrite lors de la réservation et devient très désagréable lorsqu'on lui oppose un refus:plus de 30' d'attente et une sérieuse prise de bec avec l'employé. Aéroport de BOD en travaux,guichets de location mal indiqués...Heureusement le personnel pour la livraison et la restitution du véhicule était très sympathique et opérationnel malgré l'affluence.

Correct.

The car was very beat up and the guy handing over the keys said he didnt cxare what state it was brought back in. The car stunk of spilt alcohol and there was a hole in the front divers carpet. It drove okay although there was no radio reception. Later found that the aerial had been broken off. Next day with my wheels turned outwards I realised the two front tyres were badly worn and probably illegal. I looked in the boot for the spare, but there was none. I could not find any details on the booking paperwork for a number to phone. Very disappointed, the rental was not cheap but I was given a third rate /unroad worthy car

The car was amazing. The staff at the car park were really friendly and helpful too. But the staff at the desk were not so friendly and also a bit of a mess - a long queue formed and we waited almost an hour even though we arrived with just 2 groups in front of us. Also, I would recommend taking photos of the car beforehand. There was a scratch that was not caused by us but had not been recorded. The blame would have been put on us had I not taken a photo that showed it was there before we left.

Everything was so easy and quick! And the auto rebook was really good.

Not use again simply because on picking car up, we were told that we were not covered for anything on car unless we paid €188 for their insurance. I had paid extra when booking the car for initially for coverage. They told me at counter it doesn’t count and we would be charged for anything wrong on return of car. We opted not to take it but puts an amount of anxiety on you during by whole holiday.