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Search for ACE Car Rentals in Bordeaux

Waited nearly 3 hours to get the keys.

Reviewed: Tue, Aug 6, 2019
About ACE: 5.3 /10
The only presence that ACE appears to have at the airport is a crudely desiged logo printed onto an A4 sheet of paper and sellotaped to the wall behind the Goldcar desk. It was almost impossible to find. Our booking voucher asked us to join the ‘Priority Lane’ but there was none. There were 79 customers waiting in a 3 hour queue ahead of us. There was nowhere to sit and we had to leave our children on the floor with our luggage. When we did finally pick up the car, the tank wasn’t completely full, despite being on a full to full contract, but by then we were beyond caring. We nearly missed the latest check in for accommodation because of the delays.
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Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sat, Aug 17, 2019
About ACE: 8.7 /10
We got an upgrade car as no cars in the category which we ordered were available. Nice car, friendly staff but no spare wheel in car or water in screen wiper tank. Otherwise great.
About QEEQ: 10.0 /10

S.Bow

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 17, 2019
“Not great”
About ACE: 4.7 /10
Over 40 minute wait to be seen at the counter. Aggressive selling techniques even after explaining I had already brought insurance. Wanted to charge me a extra €200 for their insurance. Scare tactics when I refused. Car was cleaned on the outside. Filthy windows. Nobody to check the car over with.
About QEEQ: 10.0 /10
Website was easy to navigate. Good price.

I.Gill

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Thu, Jun 20, 2019
“Very poor trying to rip ppl off”
About ACE: 4.3 /10
Insurance a joke and hidden

V.Lee

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sat, Jun 8, 2019
“the car was fine but very small Engine for a five seater family car. 1.2L struggled with motorways”
About ACE: 7.3 /10
Getting the car seemed to take forever and with 3 small hungry children it was a added stress.there was some some hidden charges and fined if you didn’t bring the car back with a full tank or committed an offence that weren’t stipulated before the hire.
About QEEQ: 8.0 /10
Booking was easy.

F.Burgess

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, May 20, 2019
About ACE: 8.0 /10
Was good, counter staff very helpful. Think the insurance thing is a bit cheeky really but i get it. Also they didnt know id reserved a car seat. Luckily had brought own anyway as airline said was no extra cost. Should be made clear about huge deposit if you dont take out insurance as i hadnt brought a card with that amount of cash on.
About QEEQ: 10.0 /10

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