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Live chat Email us Service Code: 1605911169
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No fuss...No problems....

Reviewed: Tue, Apr 30, 2019
About ACE: 10.0 /10
5 minute wait,staff were very efficient and helpful...
About QEEQ: 10.0 /10
Easy to book,no hassle...
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

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Mini | Opel Adam or similar
Reviewed: Mon, Sep 16, 2019
“I retuned the car with full tank and the company charged my a full deposit!”
About ACE: 5.0 /10
I retuned the car with full tank and the company charged my a full deposit!
About QEEQ: 8.0 /10

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Compact | Opel Astra or similar
Reviewed: Mon, Aug 19, 2019
“Poor service when things do not go to plan”
About ACE: 6.0 /10
Ace is an American company which has no presence at Bordeaux airport. You pick up the cars from Goldcar and the queue for the desk is huge because it is not big enough for the amount of customers. I had terrible customer service between Ace and Goldcar when my daughter was taken into hospital and I could not return the car because their process and systems are not aligned. I would not recommend using them

IM

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Compact | Opel Astra or similar
Reviewed: Tue, Aug 6, 2019
“Over 2 hours to collect a badly damaged car”
About ACE: 4.7 /10
ACE in Bordeaux is Gold Car, a company I avoided, despite being cheaper, due to its very poor reviews. It took over 2 hours to collect the car. Car received had class 1 damage, with very few panels not damaged. Drop off took around 15 mins. Gold Car have offered compensation for delay, before I have complained, of 1 days rental. However, my final invoice has shown no credit. We shall see.
About QEEQ: 10.0 /10
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T.Felton

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Waited 4hr 30 mins to be served at airport”
About ACE: 8.3 /10
The car was great

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Mini | Opel Adam or similar
Reviewed: Mon, Jul 8, 2019
“Would not use again.”
About ACE: 5.7 /10
Car was through Rhodium. Long queue to pick up. Ticketing system not adhered to. Heavy up-sell on insurances.
About QEEQ: 10.0 /10

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