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Deceptive information.

Reviewed: Fri, Jun 7, 2019
About ACE: 5.0 /10
I booked a car through Ace whose local agents showed as Rhodium. In fact they were using, in my opinion and that of scores of people, the worst car hire company in the world - Goldcar.
About QEEQ: 8.0 /10
As a booking platform it was very good except the information about the company they use was totally and unforgivably incorrect.
Compact | Opel Astra or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

D.Fraser

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Mini | Opel Adam or similar
Reviewed: Mon, Aug 26, 2019
“Tried to charge £50 extra for unlimited mileage. £3k deposit really, then had to pay extra for insur”
About ACE: 5.3 /10
Take a ticket and join a long queue, then charge extras left right and centre. A rip off.

S.Steenackers

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Economy | Volkswagen Polo or similar
Reviewed: Tue, Jul 23, 2019
“Vreselijk niets is duidelijk”
About ACE: 5.3 /10
Onduidelijk

M.Varga

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Compact | Opel Astra or similar
Reviewed: Tue, Jul 16, 2019
“Worst car hire ever.”
About ACE: 7.7 /10
1,5 hours waiting to get the car at Bordeaux airport. No childseet was provided, allthough I booked it in advance. At dropping off the car, there was no inspection. Still after 3 hours I received an email to pay 260 Eur due to scratch on the car. That damage I did not do, this is unacceptable and I will take legal action.
About QEEQ: 8.0 /10
Platform is ok.

M.Houlton

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Jul 12, 2019
“Very expensive”
About ACE: 7.3 /10
Did not get the car I originally booked and ended up paying a lot more than expected!!

G.Dawson

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Mini | Opel Adam or similar
Reviewed: Tue, May 14, 2019
“Disconcerting”
About ACE: 7.7 /10
Didn't like rip off insurance extras and withholding over £1000 for over a week. The 'sell' makes the experience stressful. A scratch was also missed on checkout and the agent didn't send me an updated form as he promised. These moments and poor reputation of gold cars lead to distrust

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