Spend the extra money not to rent with ACE, it will be worth it

AJA

France

Reviewed: Mon, Jun 24, 2019

About ACE: 5.7 /10

ACE was dire. The pick up took over an hour. After a flight with a 6 month baby and a 5 year old, this was far too long to wait to get to the desk to be served. English was poor, and it was a battle to convince them of the insurance I had already paid for with AXA via Easyrent. They even tried to con us out of 20 Euros for petrol to fill up saying the nearest petrol station was over 30km away from the airport. I had been to the airport several times and the petrol station that was 5km away has always sufficed.

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Compact | Opel Astra or similar

1 days rental

Relevant Reviews on ACE Bordeaux-Merignac Airport

France

1 days rental

Compact | Opel Astra or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Mon, Aug 5, 2019

“Disappointing staff availability to check car on return”

About ACE: 9.0 /10

Long wait at collection point despite 5 staff on duty

About QEEQ: 7.0 /10

France

1 days rental

Mini | Opel Adam or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Fri, Jul 19, 2019

“Bon accueil au comptoir auprès d'interent, voiture conforme à ma demande”

About ACE: 9.7 /10

Manque d'indication pour repérer le comptoir ACE, c'était chez Goldcar en fait.

About QEEQ: 10.0 /10

Pratique et rapide pour réserver et comparer

C.Richards

France

1 days rental

Compact | Opel Astra or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Sun, Jul 7, 2019

“Appalling, 2.5 hours at the desk and no one would let me have a car for the price I booked”

About ACE: 2.0 /10

Don’t know as couldn’t get one unless I paid 5 times the on-line price

p.decamps

France

1 days rental

Mini | Opel Adam or similar

ACE

Bordeaux Airport(BOD)

Bordeaux

France

Reviewed: Wed, Jul 3, 2019

“relation à la clientèle du personnel de comptoir désastreuse”

About ACE: 8.0 /10

j'ai loué la voiture chez ACE,comment savoir que Global car se substitue à ACE sauf par un petit panneau derrière le comptoir?Beaucoup d'attente au comptoir car le personnel tente de vous imposer une assurance à plus de 100€ malgré l'assurance souscrite lors de la réservation et devient très désagréable lorsqu'on lui oppose un refus:plus de 30' d'attente et une sérieuse prise de bec avec l'employé. Aéroport de BOD en travaux,guichets de location mal indiqués...Heureusement le personnel pour la livraison et la restitution du véhicule était très sympathique et opérationnel malgré l'affluence.

About QEEQ: 8.0 /10

Correct.