Easy and straight forward but surprised at deposit amount

Terrible service, tried charging me over twice the price of fee i agreed on the internet, tried selling me insurance i didnt need and lied and told me my insurance didnt include things that it obviously did. Charged me more for bringing car over border to spain from france than they should have. Charged me for 7 days(full rental time) even though i was only over in spain for 2 days. Was a very stressful experience. had to argue for 30 mins at kiosk.

Took over an hour to get the car, upgraded the insurance when booking then was sold another insurance upon picking the car up, too many companies involved and I feel like I’ve been ripped off. Won’t be returning.

Terrible service, car picked up at night, dirty, staff not even willing to show us where the car was ( used the key and light car to find it), won’t go back!

Waited 3 hours to get car, staff on desk were useless just saying it takes what it takes. Will never use again. The drop off was also terrible, staff ignoring me, badly signposted to return the car - whole pickup and dropoff process terrible.

5 minute wait,staff were very efficient and helpful...

Easy to book,no hassle...