Fast and friendly service

The car was in excellent condition, pickup and drop-off were very convenient, no additional fees. Will choose them again next time.

The service attitude was okay. Originally, we rented a Corolla, but upon pickup, we were intentionally given the smallest hatchback. After returning to the store and negotiating a second time, they finally provided us with a sedan. It seemed like they were pretending not to understand our request.

Leaving Calgary Airport, Hertz is right across the street, making it very convenient. There weren't many people in line, everything was orderly, and the staff were very friendly and provided excellent service. Very pleased!

I have rented cars from Hertz in many places, but the experience at the Vancouver airport was quite poor. They kept pushing additional insurance even though I emphasized multiple times that I had already purchased full coverage. They insisted that towing fees were not included, and so on.