The service was decent, although they did try to upsell. Communication might be a bit challenging due to language barriers. They added a 30-euro towing insurance during the process, but after reviewing the payment records and communicating in time, it was refunded. However, I was charged 25 euros about ten days later, supposedly for a violation.

This was my first time renting a car abroad, and I was very satisfied. The rental process with Locauto was smooth from pickup to return, with compliant procedures and high efficiency. There was absolutely no pressure to buy insurance. Driving through Tuscany was truly enjoyable.

Very good, simple and efficient, no unnecessary discussions.

The 900 euros pre-authorization has not been refunded yet.

Locauto did not have the type of vehicle specified when I created my booking at all. Had to agree to drive in a vehicle with less space, leading to difficulties having all luggage in the car, and cramped seating.