Very satisfied, they provided a nearly new Peugeot 308 with around 10,000 kilometers driven.

The car rental process was smooth. The first car had a broken turn signal light, but they replaced it right away. However, the second car might have been operated incorrectly, causing the battery to drain. Since it was Sunday and the rental company was closed, I had to get help from a local mechanic to jumpstart it. I recommend checking the user manual before driving.

Service was satisfactory, efficient, and the staff had a good attitude.

I got a very clean and nice car, but: Tires were very used at the front and I got a fine from police. One of the tire was punctured coarsely repaired. I had to replace both tires at the front, as per regulation after having called Europcar. 3 months after, I still didnt get any feedback from them. Very disappointing.

Like: Where Ryanair use frankly baffling language and terms to confuse what can and can't be taken as booster seats the team at Europcar were exactly the opposite. One email to the head office resulted in a chain of helpful emails and a member of the team to meet us with a choice of booster seats. The staff were friendly and helpful, the car was great and the handovers swift and painless.