The actual car rented was completely different from the original booking. Except for the driver's seat, none of the seats could be adjusted, making it uncomfortable to sit.

The car rental company sent an inexperienced person to handle our order. They were not familiar with the process and their English was not good. They kept aggressively pushing for us to buy their insurance, repeatedly emphasizing that our insurance was from our home country and not theirs. They threatened that if there were any scratches, we would be fined 1700 euros. It was incredibly frustrating and it took almost 4 hours to complete the rental. We wasted half a day. I have no idea who will compensate for this loss. I will never use this company again.

No insurance, no car

The service representative was extremely friendly and attentive. They upgraded us to a Megane for free. The car was new and in great condition. Super satisfied.

I booked a specific Car but when I went to pick it up, They gave me a different Car, which was dirty and had a strong cigaret smell

Everythin ok.