Pretty good!

Enterprise were fine and Phoenix and Raul tried hard to make sure I was happy.

The platform did what I needed. But I emailed Qeek with a question about if I needed an International Driving Permit for Spain. They responded that I did, though the Govt website said I did not. Actually, I did not need an IDP.

There were many people in line; foreigners are not very efficient.

The car model was of a lower grade than expected, and the experience was very poor! I only realized this while driving because the XC60 and XC40 look quite similar, especially from the front. I picked up the car at night and didn't check it closely. This counts as deceptive practice without prior notice! It's like buying an iPhone 13 and receiving an iPhone 12 instead. Please understand the frustration.

The service was very good. However, the return location was underground, and neither QEEQ nor the rental company mentioned this. I spent nearly an hour circling around Plaza de España and still couldn't find it. In the end, I had to park the car on the roadside and call their staff. They sent someone to pick me up, and that's how I finally found the place. But by then, I didn't have time to refuel the car, and I was fined 18 euros. The rental company staff also admitted that their return location is very hard to find, with only a small sign at the entrance of the underground parking. Moreover, there used to be two entrances, but now only one is open. They expressed their helplessness about the situation as well. You definitely can't find it just by using GPS. While I was handling the return procedures, several people called to ask how to get there.