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Live chat Email us Service Code: 2207469169
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Reviewed: Wed, Aug 14, 2024
About Budget: 2.0 /10
I booked a Lynk & Co 01, but was given a Jeep Compass at the rental shop. The staff informed me there were scratches on the rear bumper and a missing left rear taillight. However, the car also had noticeable scratches on the front bumper and front tires, which they failed to disclose. When returning the vehicle, they tried to charge me for damages, showing absolutely no integrity! At pickup, the car's dashboard showed an engine warning light, but the staff assured me it was fine—how can a car in such a condition be offered to customers? Upon returning the vehicle, the drop-off location did not ask me to sign any documents to confirm the return. Later, they unjustifiably charged my credit card for alleged tire damage compensation. This company is highly unprofessional and dishonest! Avoid this rental company at all costs.

Relevant Reviews on Budget in Italy

Janice Christy

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Reviewed: Sat, May 31, 2025
About Budget: 10.0 /10
The service was excellent, with clear explanations.
About QEEQ: 10.0 /10

Channing Dick

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Reviewed: Wed, Jul 17, 2024
About Budget: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Maxine Commons

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Reviewed: Sat, Mar 7, 2020
About Budget: 2.0 /10
The staff coughed in my face and gave me pneumonia! They also charged me extra fees! Besides the accident damage, they charged over 40 euros extra! Never again.

Kevin

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Economy | Toyota Yaris or similar
Reviewed: Thu, Sep 26, 2019
“did not get what I wanted, lucky no additional cost and a beaten up vehicle”
About Budget: 5.7 /10
I did not get the car I booked and nothing similar available so had to take a larger vehicle (in any other location would have been OK), but driving in Naples and Amalfi coast, was not appropriate. The agent wanted to sell more than I had booked and paid for, unnecessary, all I wanted after 2 flights and day of travel is to collect the keys and get to hotel ........... queue was ridiculous and the same selling of unnecessary additions tok forever for each customer. Sign the contract, shown existing damages on the contract and told to check the car before leaving. Contract signed @ 17:00, collect keys check car, contract sent by email, so cannot check the significant amount of scrapes and dents on this vehicle, all dents were new and not documented, luck I took photos at the airport in the parking bay before i left!
About QEEQ: 8.0 /10

C.Deola

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Mini | Toyota Aygo 2 Doors or similar
Reviewed: Mon, Sep 9, 2019
“Positive”
About Budget: 7.7 /10
Seemed good
About QEEQ: 7.0 /10
Not much idea

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