Highly satisfied

Everything was great; they were very efficient and did their best to meet my requirements.

The store is right outside the airport, very easy to find and convenient. The customer service is professional and efficient. They upgraded me to an SUV for free. The car was very new, and returning it at Melbourne Airport was also easy. Great value for money. Highly recommended. I will use them again next time.

Car was excellent..charging $34 for 2nd driver was a bit annoying.

Easy and quick..no problems

Thrifty had forgotten to include the additional child seat as per my order and I had to personally drive to another location after picking up the car without my family to collect, fix the child seat myself and head back to pick up the family. The certified child seat installers were running late to work and I couldn’t wait another half an hour for them. Whole process took me an hour plus and disrupted my travel journey for the day. Also, upon returning the vehicle at the airport before departing Sydney, I had returned before 9am but they registered it as 11am instead with additional day charge. Still in dispute with them.