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Search for Hertz Car Rentals in Phoenix

Great car, disappointing fees.

Reviewed: Wed, Jan 22, 2025
About Hertz: 6.0 /10
When I checked in I told the Hertz rep I would be a bit late dropping off the car and did I need to change the booking by 30 minutes. He said no, it was no problem and I didn't need to update the booking. My reservation ended at 1 pm and as indicated, I dropped the car at 1:25 pm. But when they emailed my receipt, they charged me $40 USD for one extra hour! Almost the same price as I paid for a whole day. Very dishonest given I asked in advance and could have amended the booking for a lower cost.
About QEEQ: 10.0 /10
Toyota Corolla image
Hertz
Phoenix Airport(PHX)
Phoenix
United States
Compact | Toyota Corolla or similar

Relevant Reviews on Hertz in United States

Anonymous

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Hertz
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Nov 2, 2025
About Hertz: 10.0 /10
Amazing experience, they even gave me a free car upgrade!
About QEEQ: 10.0 /10

Carter Parker

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Hertz
Rosemead
United States
Reviewed: Mon, Sep 16, 2024
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

Martin Richardson

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Hertz
San Francisco Airport(SFO)
San Francisco
United States
Reviewed: Fri, Jul 19, 2024
About Hertz: 10.0 /10
Very satisfied, reasonable price, the car was quite new, and our driving experience was smooth.
About QEEQ: 10.0 /10

Ernest Montgomery

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Economy | Kia Rio or similar
Hertz
Lake Buena Vista
United States
Reviewed: Sun, Oct 27, 2019
About Hertz: 10.0 /10
Due to a last-minute reservation, the store ran out of cars. The staff made several calls and ultimately arranged a car for us, also recommending ways to save money. Very satisfied.

D.Landholm

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Economy | Chevrolet Spark or similar
Hertz
Grass Valley
United States
Reviewed: Sun, May 12, 2019
About Hertz: 9.3 /10
We received our car with only a quarter tank. This was disappointing, since there was a gas station directly in front of the place. We only needed the car for roughly 150 miles, therefore it was difficult to estimate how much gasoline to put in the car to leave it exactly at a quarter tank at the final destination. We do not live in the US which makes the miles/gallon estimation difficult. In the end we returned the car with more gas than we received it, i.e. we paid more for the overall rental than we should have. Not receiving the car full was very disappointing and inconvenient for several reasons.
About QEEQ: 10.0 /10

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