It's okay. There was an accident during the rental, but it was handled quickly. Luckily, my English is fairly good.

As foreigners, we need to be cautious about hidden charges being pushed on us. Especially if there is a language barrier, they may try to sell extra insurance or services for toll fees. We encountered such upselling and only realized the incorrect charges after seeing the payment amount, requiring us to request a cancellation.

I booked a full-size car, but when I got to the store, the only option they had was a Chevy Cruze, which I didn't like. There were no other cars in the same category available, so they downgraded me to a Nissan Versa but still charged the same amount. Since I had prepaid through QEEQ, I couldn't get a refund for the price difference. It wasn't much of a difference anyway, so I didn't really mind. The car drove fine.

Friendly staff at that office. Fast service. Good price

Good work. Keep it up !

car boot space was large and vehicle was spacious, although vehicle exterior appears abit old. pick up location could be abit clearer (e.g. hertz rental booth inside the hotel)