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Dont go to firefly barcelona

Reviewed: Wed, Jan 8, 2025
About Firefly: 4.0 /10
Horrible service. They force you to buy an extended insurance from them, even though we already got an AXAinsurance. Big discussion on that. It is also not possible to pay with another credit card ( my husbands) or debit card. When you choose for that, they said that it was only possible when chosing for their insurance.
About QEEQ: 10.0 /10
Always ok
Reply by Qeeq:
Thank you for choosing QEEQ and for sharing your experience with us. We apologize for any confusion caused by your purchase of insurance at the counter. It appears that you had already purchased AXA insurance through our website, so there was no need for duplicate coverage at the counter. To avoid any unnecessary costs, we kindly ask you to present the AXA insurance letter when picking up the car to decline any additional protection. If you require any further assistance, please do not hesit
Mini | Fiat 500 or similar

Relevant Reviews on Firefly in Spain

Tina Robbins

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Reviewed: Mon, Apr 8, 2019
About Firefly: 2.0 /10

Beryl Wollaston

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Reviewed: Tue, Feb 19, 2019
About Firefly: 2.0 /10

I.Carmichael

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Compact | Renault Megane or similar
Reviewed: Mon, Aug 5, 2019
“Great value for money”
About Firefly: 6.0 /10
The pick up process at the firefly desk at Malaga airport was terrible. Unbelievably slow - over an hour wait - despite me completing all the details in the UK before we travelled. There should be some desks dedicated to prebookings and some for on the spot reservations. The staff desperately tried to sell me more insurance. When I refused, they tried to used scare tactics to add more pressure. After queuing in the airport, I then had to go to another office in the carpark to collect the keys. Having been travelling with three children from 3:30 am, not ideal at all!!
About QEEQ: 8.0 /10
Very easy to use and book online and very cost effective.

F.Kurt

View more >
Mini | Fiat 500 or similar
Reviewed: Mon, May 13, 2019
About Firefly: 2.0 /10
the money was left without deposit.
About QEEQ: 10.0 /10
very good very easy very cheap

Palitha

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Compact | Seat Leon or similar
Reviewed: Wed, Apr 3, 2019
“Very slow process to get car at pickup point. Also try to sell all sorts of extras at pickup point”
About Firefly: 8.7 /10
Long long waiting times for car pickup. Selling all extras at pickup Must check car conditions as the paper is given as ‘new’ car but in reality many scratches on car...
About QEEQ: 9.0 /10

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