Smooth.

Very satisfied, excellent service.

The rented car was supposed to be upgraded, but it already had over 80,000 kilometers on it and felt a bit old. On the last day, the car couldn't start, and emergency assistance was called. It turned out the battery was too old and had no power.

Queue and processing time were too long. We had to wait for more than an hour and a half despite being exhausted from the trip.

Excellent!

The car was great. Gas mileage was superb because it was a hybrid. No issues whatsoever with the car itself. My issue was with the Avis employee. I understand that they have to ask if you want to upgrade and/or purchase the insurance. I declined both. I reserve exactly what I need and nothing else. When I was asked to sign that I wasn't taking the insurance, the employee actually said, "sign here and say your prayers". My assumption is that he was joking, however as my insurance fully covers rentals, I did not think this statement was funny or appropriate.

All was a good experience.