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Everything as expected

Reviewed: Thu, Oct 10, 2024
About AVIS: 10.0 /10
I did wait in an endless line (at least 4 times as long as any on the other agencies counters), but I've got a higher category car than I booked (for the same price), and they honored my request to provide a car which had a recent oil change, because I was up for a long drive.
About QEEQ: 10.0 /10
Everything was fine.
Small SUV | Toyota RAV4 or similar

Relevant Reviews on AVIS in United States

Wayne Franklin

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Reviewed: Fri, May 30, 2025
About AVIS: 10.0 /10
The staff were very patient.
About QEEQ: 10.0 /10

Merle Gladstone

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Reviewed: Thu, Apr 3, 2025
About AVIS: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

I.Ackers

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Small SUV | Toyota RAV4 or similar
Reviewed: Thu, Apr 3, 2025
“Good price good car muddled collection process”
About AVIS: 9.0 /10
I was told to complete pre pick up registration which would mean the car would be ready to pick which I did. When I arrived my name wasn’t on the board so I went to the Avis Preferred desk as detailed in my instructions from QEEQ but they knew nothing about me and directed me back to the terminal. By now a line had formed and I had to wait half an hour. Filling in the pre pick up details was a waste of time and then caused me a delay when collecting
About QEEQ: 9.0 /10
Seemed fine

Moira Fowler

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Reviewed: Wed, Dec 12, 2018
About AVIS: 2.0 /10
For these 8 days, I only drove on highways, never drove on any dirt or gravel roads. November in California is neither too hot nor too cold, how could the tire blow out?! The tires must've already had issues! The customer service is supposed to be 24/7, but no one answered at 10 PM local time! Ended up calling 911 for a tow truck! And they still mysteriously charged me money when returning the car!
About QEEQ: 8.0 /10

Bruno Reynolds

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Reviewed: Sat, Nov 18, 2023
About AVIS: 6.0 /10
Dissatisfied

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