When we got off the plane, we couldn't find where to go to pick up the car. I finally called. I was told someone would be there in a few minutes. It was about 40 minutes later. Later at the pickup location, it seemed like everyone was disorganized. The woman behind the counter asked if we would take a large mini-van. We had ordered a small Toyota Corolla. We agreed, but would have much preferred a smaller car. The mini-van was so large it was hard to park, and worse on gas.

Scammers. Terrible experience with the shuttle, pick up process, inspection and return. I am embarrassed for the operations of this company, its staff and its location.

Terrible location, no airport shuttle for after hours drop off despite having a employee there. Bought insurance and charged me for cracked windshield anyway

Female staff (name?) was soooo friendly. She remembered us 9 days later when we came back to return car. Very impressive! It was helpful to hear her comments about living in Vancouver vs Toronto.

We got an amazing price for renting a SUV. No one else came close to the price!

the car was good as much as my money was good, we wait about half an hour until pick up shuttle come and pick us up.