Very satisfied, excellent service.

The service was good, although the queue was quite long at times. The car I initially got had a tire pressure issue, but the store quickly replaced it after I drove back the next day.

This location is relatively small, possibly because it's in a suburban, less busy area. There was only one middle-aged woman on duty. I handed her the order, she politely asked where I was staying and for how many days. Without pushing any additional fees, she gave me the car keys and instructed me to pick up the car from the lot myself. I had booked a Ford Fiesta but was upgraded for free to a small Kia SUV.

Returning the car was convenient, but the pickup point claimed to close at 4 PM, and I was unaware of this when booking. My booking was for a 4 PM pickup.

They didn't have the car we reserved so opted for an even better vehicle. Too large so we exchanged it the next day, no problem. Staff at both locations were friendly and easy to work with. No high pressure extra sales.