I rented a Polo, but the rental company gave me an old, beat-up Toyota. The car showed a tire pressure warning after just one day, and I had to exchange it in another city, which caused great inconvenience to my trip. During the car return, an attendant, who seemed to be Indian, inspected the car with a flashlight, nitpicking every little thing. They blamed some scratches on me even though they weren't my fault. Since I swapped the car midway and forgot to take photos, I had no choice but to accept their damage assessment. I suspect they were nitpicking because I didn't buy their insurance. On top of that, they charged some €0.5 daily emissions fee, which I find shameless.

Great service attitude. Although the car had some minor damage initially, they marked it themselves. There were no issues upon return.

Great service and excellent attitude

I booked an economy (Corsa or similar), but was initially given a Fiat 500 (I had a total of 800 km to drive, hence did not want a micro), which I managed to avoid and was finally given a Toyota Yaris instead. The guy at the desk was very eagerly trying to sell me additional insurance, claiming that the all covering extra insurance I had (taken at the time of bookin; insurance by AXA) would be useless if something happened. The car was in a very poor condition with all corners scratched heavily, the front spoiler skirt almost falling off and a big dent/scratch extending from the passenger front door all the way to the back. Only 6 scratches were listed and as I felt being rushed out of the office I took photos/videos of all visible defects (later realized that I didn't even manage to spot all of these). At least managed to convince the guy at the parking-office (not at the counter) to come to check the car with me before taking off. Hesitantly he came and very briefly looked around the car and listed three additional defects on the paperwork. Was it someone with less experience with cars instead of me, none of those would have been listed. At least on returning the car I was verbally given an "all good", so hopefully, no further expenses will be claimed from me.

Great car, better than expected. Fast pick-up and drop-off.

Fast and easy booking. Good prices.