The service attitude is good, and the efficiency is acceptable.

They gave us a standard tesla but after a week of driving wound up not keeping the charge. We were driving quite alot from Palm Springs to Phoenix to New Mexico - Tucson and finally had to go back to PHX to exchange the car because it was too stressful having to stop literally every hour to charge the car! The budget team was absolutely excellent in providing great service. They exchanged the vehicle with a long range version which actually worked properly. Honestly tough if youre planning a long trip I would recommend a gas vehicle because its just not worth all the time you will be spending to charge the vehicle - for minimal $ savings. Its a headache

I was apprehensive about using them and was concerned I would be turned away but everything worked fantastic and got such a great deal that I will be booking another vehicle just as soon as I finish this review!

2 points. 1. Counter staff should be clearer that full insurance is USD$45/day. I had the impression that it was USD$45 per the period of rent (2 days) so I went ahead with the full insurance. 2. Though the drop off point indicated as in terminal. It's not true. After dropping off, we need to take air-train to the terminal which was quite inconvenient for us as we have 3 large luggages and 2 small luggages. The reason why i went ahead with budget as i thought the returning point is within the terminal and it will be much easier for us.

All is well.

Very good service from the budget staff.

Very easy the booking and everything is as promised on the announcement

I waited a lot to pick up a car — hope you can solve this issue as soon as possible. The counter staffs were trying to aggressively recommend a more expensive car and sell car insurances although I already chose a car type and purchased basic insurances through easycar rental.

I was satisfied by easyrental car programs and services.