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Live chat Email us Service Code: 3890687169
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Reviewed: Tue, Oct 22, 2019
About Europcar: 6.0 /10
On October 14-15 in La Spezia, Italy, I had reserved a Jeep. However, upon arrival, the staff informed me that the Jeep was not available and I would have to wait. To get a car quickly, I switched to a cheaper Fiat. The prices were different, and I am not sure how to get the price difference refunded.

Relevant Reviews on Europcar in Italy

Lydia Scott

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Reviewed: Sat, Nov 30, 2024
About Europcar: 6.0 /10
They didn't push insurance on me, but they gave me a diesel car without informing me about the AdBlue situation. So far, the reimbursement for that expense hasn't been processed by the rental company.

Noel Ackerman(n)

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Reviewed: Tue, Apr 2, 2024
About Europcar: 10.0 /10
During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.
About QEEQ: 10.0 /10

Bowen Carroll

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Reviewed: Tue, Jun 4, 2024
About Europcar: 4.0 /10
Average service attitude

Jesse Lamb

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Reviewed: Wed, Jan 1, 2020
About Europcar: 10.0 /10
We had a companion who spoke Italian, so communication with the staff was easy. We even enjoyed some coffee together. When returning the car, there were minor scratches, but they didn't make a big deal out of it. Overall, it was pretty good.
About QEEQ: 8.0 /10

C.Ceccherini

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Mini Van | Volkswagen Caravelle or similar
Reviewed: Thu, Sep 13, 2018
“Marvelous”
About Europcar: 10.0 /10
Like: It was excellent
Dislike: Nothing

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