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Search for Routes Car Rentals in Vancouver
Reviewed: Sun, Dec 1, 2019
About Routes: 8.0 /10
The rental company's service was quite good. Upon arrival at the airport, I called them and they directed me to the pick-up location. There was no hard sell when picking up the car, and the process was quick. The car itself was satisfactory overall. However, the company didn't thoroughly clean or inspect the car before handing it over. There was trash left by previous users, and the windshield washer fluid was low after a single use, so I had to buy a bottle to refill it.
car image
Routes
Vancouver Airport(YVR)
Vancouver
Canada

Relevant Reviews on Routes Vancouver Airport

Gabrielle Tuttle

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Aug 16, 2020
About Routes: 4.0 /10

m.iqbal

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Dec 1, 2019
About Routes: 6.3 /10
Customer service was just okay Pick up service from airport was very poor
About QEEQ: 9.0 /10

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Medium SUV | Jeep Grand Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Sep 30, 2019
About Routes: 8.7 /10
Waiting time for shuttle to and from airport was a long time
About QEEQ: 10.0 /10

C.Zuluaga Giraldo

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 11, 2019
“Worst experience ever”
About Routes: 5.3 /10
The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

J.Galvez Lopez

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Jul 29, 2019
“Bad experience with Routes.”
About Routes: 5.3 /10
Customer service was terrible. The shuttles to get from the airport to the rental place were very full, so we had to wait a lot to just get to the rental location. Then, we had to wait even more there to get out our car. In addition, they made a mistake when preparing our car, so we were charged twice, although the fixed it in the end, it was an inconvenience.
About QEEQ: 10.0 /10
The process to rent a car was seamless, however since Routes was not that good, I wish there was a better way to see what people have to say about rental companies before renting a car.

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