The pickup location is very inconvenient, not located inside the airport, and it closes at 9 PM sharp with no exceptions. They provided a full-size MPV from a local Spanish brand, which has a spacious interior and is very practical to use.

The service attitude of the staff at the Seville Enterprise counter was terrible. I had a reservation to pick up the car at 5:30, but the car wasn't ready at all. We had to wait standing at the counter for over forty minutes. The car we eventually got already had 80,000 kilometers on it, was an old model, and had scratches all over. Later, while driving up a slope in the parking lot, the car even stalled. Since I had already purchased full insurance through Zuzuche, I carefully checked the bill, only to find that the clerk had added a €100 insurance without asking. It was so frustrating! After arguing, they reluctantly removed the insurance. This was the most disappointing car rental experience I've had.

Counter staff and on the phone were really helpful and polite, would definitely consider them for my next rental in Zaragoza

Reached out about the pick-up location but it wasn't very helpful

This car rental company is excellent. The service attitude is great, and they provide new cars. Returning the car was extremely simple and hassle-free. Overall, very professional. I will use them again next time.

Except for spending half an hour to find the rental company, everything else was great.