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Live chat Email us Service Code: 6722468123
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Reviewed: Fri, Jul 24, 2020
About Hertz: 6.0 /10
It's funny. An African American lady insisted on seeing my SSN, wasting a lot of my time. Later, another person helped me and said SSN was not needed at all. They blamed it on a computer issue. Alright then.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz in United States

Nick Dickens

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Reviewed: Thu, Oct 17, 2024
About Hertz: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

N.NISHIMURA

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Medium SUV | Nissan Rogue or similar
Reviewed: Sun, Mar 22, 2020
“良かった!”
About Hertz: 10.0 /10
とても良かった。スムーズに旅行できました!また利用したいです。
About QEEQ: 10.0 /10
とても良かった。スムーズに旅行できました!また利用したいです。
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R.Montero

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Economy | Chevrolet Spark or similar
Reviewed: Tue, Jul 16, 2019
“Excellent”
About Hertz: 10.0 /10
The service provided really exceeded my expectations. I am very grateful
About QEEQ: 10.0 /10
Excellent application

N.Fetisova

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Jul 10, 2019
“Didn't seem like Herz locations are getting information from Easyrentcars for the pick-up.”
About Hertz: 7.3 /10
Despite the fact that I had a scheduled pick up at the Herz location in Walnut Creek, no one at this location was expecting me and they didn't have the car type I requested in my booking. They had to call another shop and their driver got me there. The whole process took 40mins!
About QEEQ: 8.0 /10

W.Burrows

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, May 27, 2019
“Excellent value for the money!!”
About Hertz: 9.7 /10
There was only one agent at the counter with a line of about 15 people. He was doing his best, but the Hertz people should have anticipated the high volume of arrivals coming in. All the other car rentals had at least two people serving customers and they expedited their rentals very fast. After close to an hour standing in line, they finally got another agent to help out. Needless to say, I arrived at my final destination at 2:30 am instead of 1:30 am as planned. Other than check in, everything else was great. Return was very fast.
About QEEQ: 10.0 /10

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