The service is acceptable.

The elderly man at the Los Angeles rental counter was very patient, and there weren't many people. The attendant didn't check anything, just brought me to the car, handed me the key, and left.

The staff at the Austin Downtown pick up office were extremely polite, courteous and professional. Special mention to Adolph who made the car return effortless and seemed genuinely pleased that we had a great experience. He engaged in polite conversation asked how our holiday went and what we thought of the car. A star man and a credit to Budget.

Great platform, no issues. Thanks

pick-up counter staff not informative. service not applied for (road safety net) was added to the bill without notice. CHECK the rental agreement!!!

easy, fast, and competent service and booking procedure. You have my full confidence.