The rental company forced us to buy insurance, claiming my license is not an international one. It cost a total of 400 euros and included roadside assistance twice.

I was fined 200 euros for being late by an hour, and 325 euros because the car window was smashed. It's important to be aware of differences in spending habits, charging methods, and cultural practices. In short, ask more questions, verify details, as unexpected situations can happen anytime.

There was no service, the rental staff kept pressuring me to buy insurance. I told them I already bought it, but they said they couldn't see it in the system. One male employee even yelled at me, asking why I didn't trust him and instead asked the passenger next to me. It was ridiculous, their attitude was horrible. After a while of confrontation, his attitude finally changed. There were clearly Jeep cars in the store, but they gave me a Suzuki and said it was similar. Truly speechless.

The actual rental company was a small local Italian company. Overall, it was pretty good, the staff were very friendly, spoke good English, and communication was quite pleasant.

A supplier to be wary of, expect to be forced to spend 300 euros.