Super quick and efficient, no upselling at all, and the car was practically brand new.

Service was enthusiastic, and there were multiple communication channels available (they were proficient in using mobile translation apps). We arrived late at night, but the service desk was almost fully staffed, so there was no need to queue to process our order.

The service was okay, but they didn't provide the reserved car model. During the trip, a 'change engine oil soon' warning appeared, making me suspect the car hadn't been properly maintained. At least you could exchange the car at the airport, but the downside is there was no choice—you could only try out the Jeep.

We had a group of 4 cars, and each car was charged $20.62 without explanation.

Overall satisfied, but not happy with the car model provided, it felt unstable on the highway.