The car was provided with half a tank of gas, and they asked whether I would refill it myself or let them refill it. This caused confusion and led to additional costs for the customer.

綺麗で、室内設備も新しいものをレンタルできた。カウンターの方もにこやかでとてもよかった。

LINEの返信がすぐにきたことに大変驚いた。 旅行先で少し不安なことがあり連絡したので、とても心強く嬉しく思った。

Hertz didnt follow the contract and overcharged twice the agreed price for only asking for a GPS. I paid over 1000 Australian Dollars when the contrcat was 489 Australian dollars. Hertz bill in america was 489 USA Dollars but I got charged 1000 Australian dollars. Hertz ripped off me and now I need to be on a budget in Australia.

QEEQ excellent but Hertz is a disaster. I got charged twice the original agreement for only requesting a GPS. Recommend your customers to use a phone for navigation and no change anything at the Airport crows.

Customer service at car rental was unsatisfactory. Car exterior and interior was dirty and filthy upon pick up. They also did not make any attempts to address my concerns about it. I will never rent from Hertz EVER again.

I reserved a hybrid and none were available. This was very disappointing.