It took more than two hours to queue for the car. Such a long wait was an absolutely painful experience after a long flight. This is the first time in all these years of renting cars that I've encountered something so time-consuming.

The service was very satisfactory, the staff was very friendly, and the pick-up and drop-off process was extremely convenient, located at the ground parking lot of Terminal 1 at the airport, less than 100 meters from the airport exit. Large companies provide excellent service and a quick, easy experience.

AVIS, as one of the leading global rental companies, engaged in deceptive practices during the car return process. They altered the return time and charged nearly 90 euros for a full tank of fuel despite the car being returned with a full tank. Thankfully, I kept the fuel receipt and dashboard photo from before the return, which allowed me to get the money refunded.

At the counter, they told us there were no cars of the model we reserved, but there was one nearby. They only gave us a car that was just returned from another city, making us feel like we were overcharged for the one-way fee.

I always use Avis when renting a car abroad. It's pretty good, but sometimes their process is quite slow.