The price was higher than expected, possibly due to additional taxes or similar charges.

The service is nearly self-service, and the staff has a good attitude.

When we arrived they told us they had no automatic vehicles, despite the reservation being made a month in advance and specifying that this was a requirement. They told us someone was returning one and we would have to wait. After an hour, they gave us the car which was actually a large SUV. We were told it would be a compact Toyota Prius or similar. This meant we spent way more in fuel costs than we should have. Unacceptable. We spent more than 50€ on a half a tank, and had no need for a vehicle this size. The vehicle was also not cleaned between the previous person and us, so it was quite dirty.

Europcar does not exist at Tampa Airport where I was supposed to get my car. It was very stressful until I got in touch with someone who told me to look for Advantage. Then they had no record of my payment. I never in my whole life had a worse experience.