Pickup and return were very convenient.

Service was alright, but we were charged an extra $88 for insurance. Dollar's service was mediocre. The car provided by the rental company had a windshield that was coming off and leaking air. We only discovered the source of the noise after driving 200 miles. We detoured to Salt Lake City's Dollar Airport location to exchange the car, but the staff insisted we call customer service to get a confirmation number. In the end, we gave up and drove the car back to Denver. Exchanging the car was too exhausting and we didn't bother to file a complaint.

Paid for two drivers during reservation, but could not proceed as one driver was under 25. The fee was not refunded.

Dollar has many locations, making car rental and return very convenient, with a wide selection of vehicles. However, there is often a long wait to complete rental formalities, typically around an hour. If you have a tight schedule, be sure to allocate enough time for car pickup. It's essential to print out your reservation confirmation from the Zuzuche website and bring it with you. The first time we rented, we had pre-booked and printed out the confirmation, making the rental process smooth, and we were only charged for the pre-booked full tank gas. The second time, we booked during our trip and couldn't print the reservation. We were forced to pay for 'Road Safety Assistance,' which was more expensive than the rental fee.

Easy smooth process, no complications with my drivers license from australia, staff were friendly

Good price, easy booking