Car rental is convenient, even more convenient to return, with full insurance, you don't have to worry about anything

Hertz's cost-effectiveness is not great, and their cars are relatively old.

I picked up the car at the Hilton Hotel branch in downtown Seattle. Although it was a very small counter with only one staff member, luckily, there was only me as a customer at the time, so the process was quick and convenient. The car was relatively new, a mid-size Chevrolet, and handled well, with an odometer reading of about 30,000 kilometers. Throughout the entire road trip, the car performed excellently. The trunk could fit three suitcases, making it very convenient for a family of three. The car had a bit of a sports car feel with a low chassis, so we didn't take it to Mount Rainier National Park. Next time we visit the U.S., we might consider renting an SUV.

Car drop off point right next to a petrol station so we could fill up easily right next door. Hertz pick up place a bit of a challenge as attached to a big hotel so not sure whether to go in hotel entrance or not. Lovely staff at both locations.

Easy process and all worked out as promised.

Like: Free upgrade, efficient service.
Dislike: Plates on car showed expired date.