Great Service, Quick pick up and great facility Plus the deposit was transferred as soon as the vehicle was delivered back.

Great deals, huge options and amazing quality

I have experienced Europcar before, they advertise a nice car and then usually offer a substantially lower model as the or similar e.g. this year I rented a Kashqai and got a Renault Kajar, last year a Merc E class and got a Volvo V90 and so on, I will try to avoid them in future as its an obvious sales tactic. I upgraded to a Merc C class that was good.

The car was fine but the fuel consumption was very poor, it cost me £84 for fuel, from Oxford to Newcastle (return) and that was using cruise control, travelling 70 mph. We have a family Land Rover and I don't think it would cost as much as that for the same journey. I would make sure I asked about this in future.

All excellent apart from time waiting for pick up and drop off. Only one staff member on duty each time and they were very good but far too busy and it really needed another staff member to ease waiting times for customers. Otherwise I was very pleased.