Good value car rental search site

Pickup and drop-off were very fast. The staff was very friendly and took good protective measures during the pandemic. They even helped call an Uber when returning the car.

Picking up the car was convenient, no need to queue; returning the car was simple, deposit was refunded the next day after signing the confirmation. Overall, it was quite satisfactory!

Luxury sedan: Mercedes C Class automatic or similar model, but there was no similar model when I arrived. They tried to convince me to upgrade to a luxury model at a higher price, claiming that because I had rented from them before, I could get this higher-end model at a very good price. Additionally, I had purchased full insurance, but they claimed it was partial insurance (unsure what partial insurance means). Then they mentioned an excess of 2000 pounds, and when I asked more questions, they refused to check. I called the rental company's customer service, and an Indian-looking employee at the store spoke with the customer service representative for about 10 minutes. When I went over to ask further, they said the excess was now 250 pounds, which seemed like bargaining. I then called the customer service directly, and they said they would report to their supervisor. I decided to take the car for now.

very good will definitely use your services again many thanks.

The staff were super friendly and helpful, pick up and drop off was really quick and efficient