Not bad

Terrible, this is the worst rental experience I've had abroad! Booked a BMW 2 Series, got a 1 Series instead. The car size and trunk capacity are completely different, leaving us with no space for our luggage. Their attitude was horrible, claiming they don’t have BMW 2 Series! They demanded 650 euros to switch to a Ford of the same size! It's just a scam! Downgrade the car and then charge extra. Two months after we got back, we were charged over 200 euros again. After multiple communications via the rental platform, they claimed it was for insurance. We had bought full insurance through the rental platform and explicitly declined insurance at pickup, signing no documents. They charged us on the last day before the credit card guarantee expired. Absolutely shameless and garbage service!

I rented an Audi A4, but was given a Ford Focus 1.5. The difference is substantial.

Good staff attitude, short waiting time

The oustide of the car was dirty when Maggiore gave me the possession of the car. The counter staff said that the car had no damages. However, I have directly seen that it was not true. I took pictures of theses damages. As the car was dirty, I couldn't see all damages. When I dropped the car off, Maggiore accused me of shattering the windshield. It directly more than 550 euros to my visa card ! It is a con. The damage was there before I took the car but wasn't noticeable seeing that the windshield was covered in filth. Maggiore knew that and swindled. EasyRentCars should no longer work with this company because it distorts its reputation.