Easy car pickup

The car's GPS directed us to the wrong parking lot. I parked the car in another lot and went to the counter. An African American staff member came out to help me park the car, and he was very friendly and polite. The male staff member who handled the rental had a worse attitude, repeatedly saying we rented a B class. Only after we insisted did he change it to a 4-door car.

Overall satisfied, but the efficiency of the car pick-up process needs improvement. Also, the Dollar staff recommended some additional insurance, which I didn't quite understand, but agreed to it.

Kind of scammy in Houston. Got a $31 bill for two 50 cent tolls incurred without my knowledge

There was a javascript error at the very end of checkout, but I got a confirmation email.

Would not use Dollar again. Alamo are better. The car had a built in Sat Nav which they didn't advise us of so we paid for extra for a Sat Nav at almost $10 a day including tax which we didn't need. Got stuck in traffic so returned the car 2hrs later than specified and ended up paying for another day hire.