A smooth car rental experience.

The reserved vehicle was not available on site, and there were no options in the same price range. An additional payment was required to upgrade the vehicle.

This was a five-star car rental experience, and the entire process was very smooth. Firstly, the pricing on QEEQ was very competitive, covering rental fees and comprehensive insurance costs. I was given an electric vehicle, which was convenient since there was a ChargePoint charging station where I stayed in the US. Charging was easy and much cheaper than a gasoline car. Everything was very convenient, and the service was excellent.

Rented with a US driver's license

- lots of charges added at the time of pickup. Was probably in the small print at the time of booking, but should be more clear. - car group advertised was a Jeep Cherokee - ended up with something (although in the size category) couldn't be included in the same category if car prestige was part of the criteria

- additional charges should be more clear during the booking process. I would much prefer to know all of the potential additional charges upfront at the time of booking