Great experience.

It was average. I had already purchased the highest coverage insurance, but they added a mandatory $12 per day insurance (without adding another driver). The car provided was a used vehicle with 50,000 kilometers on it.

Friendly service, good car condition

At the time of pickup, part of DOLLAR's computer system was not functioning for some reason, causing both prepaid reservations and non-reservations to be processed in the same queue, leading to a wait time of nearly 2 hours. It is recommended to ensure the proper functioning of the facilities and to improve service quality.

Car was not ready when we arrived waited well over 1.5 hours which didnt allow us to make the full journey to our destination, and had to stop at a holiday inn for the night. Conned into having a sat nav upgrade with wifi of which didnt work properly and charging cables provided did not work had to go out and buy USB cable, sat nav kept turning off therefore we ended up getting lost and going miles out of our way, on the return of the equipment we explained all of this and they told us to complain to Dollar of which we have but they not interested now they have the money. Certainly would not use dollar again or recommend them.

Like: The service you offer where the gas is paid for was honestly almost too hard to believe to be true. I kept waiting for the ' shoe to drop' but it' s the real deal! Way to go! And the price you offered beat everyone by a mile.. or two!