It was okay overall.

Lovely, efficient staff

Affordable platform

We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.

Since we were forced to change our arrival and departure flight time (Jetstar), we needed to add a day to our booking but Easyrent couldn't manage this and told us to cancel our booking and re-book. This seems an extreme solution. In the end, we solved it with Thrifty with no issues. Apart from this, very happy with both Thrifty and Easyrent.

staff not friendly

very helpful til the end

Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.

we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.