Even though my English is not good, the staff were still very patient in communicating. Thank you.

A bit expensive.

The service at Dollar is problematic! I had to wait in line for half an hour, and then they told me there were no cars available. They only offered me a Camry. I asked why there was no car available when I had prepaid in full. Dollar said the payment was made to the booking platform, not to them directly, so they were not responsible. If I wanted an SUV, the only option was a Volvo, and I had to pay extra—more than half of the original price. By that time, my parents had already been waiting for nearly an hour, so I had no choice but to pay for the upgrade. When I finally got the car, it was a V40, which couldn't even fit our luggage. The staff at the car return were also very rude! I will never rent from Dollar again!!

The car offered didn't have navigation. Then we asked for car which has navigation and we got it.

It was good and cheap enough for our journeys.

Like: Free upgrades