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Live chat Email us Service Code: 6870971123
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Reviewed: Thu, Oct 16, 2014
About Alamo: 8.0 /10
Idaho Falls airport is quite small, with all the rental car counters located in the main hall. Head directly to the ALAMO rental car counter, wait in line for a short while, and then it's your turn. After submitting the reservation, driver's license, and notarized documents, the rental process was very smooth and convenient. The staff did not recommend or suggest any additional services, and provided the parking spot number. The parking lot is just outside the airport entrance, with rows of neatly arranged cars from various rental companies. We got a white full-size SUV, which was unexpectedly large at first sight. The car was about 80-90% new with approximately 30,000 miles on it. We noticed some small scratches on the body, took photos, and reported it to the counter. The staff reassured us that small scratches are not a big deal and they wouldn’t charge us for them, so no worries. During use, we felt the car's power was a bit lacking, which might be a common issue with American cars. The brakes felt soft, not as firm as the German cars we were used to, and the handbrake had some issues causing minor rollbacks. The storage cooler next to the driver's seat (with an air conditioning vent) was particularly large and very useful, and the rearview mirror had a parking camera. On the last day, the car’s oil system warning light came on, indicating that oil replacement was needed. We checked and found it could be delayed for a while, and it lasted until we returned the car. Returning the car was just as convenient, overall a very smooth experience.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo in United States

Bartholomew Ward

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Reviewed: Mon, Nov 26, 2018
About Alamo: 10.0 /10
Very good, self-service pick-up is convenient
About QEEQ: 10.0 /10

S.Robinson

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Full Size | Nissan Altima or similar
Reviewed: Sun, Sep 29, 2019
“Frustrated by the fuel option switch at the airport. Excellent car though.”
About Alamo: 9.0 /10
All was smooth. I was asked if I wanted an upgrade but I was quoted an upgrade price that was more than my actual booking so I declined. I was signed up for a full to empty fuel package without asking for it. I believe I should have been full to full. This spoilt my overall experience of Alamo.

D.Towart

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Fri, May 3, 2019
“Great service and a fantastic car thanks again.”
About Alamo: 10.0 /10
Great service let me pick my own car from the convertible section smooth transaction glen ice people
About QEEQ: 10.0 /10

A.Dunbar

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Luxury | Cadillac CTS or similar
Reviewed: Fri, Apr 12, 2019
“So disappointed, bad experience.”
About Alamo: 5.3 /10
I have to say I was very disappointd with Alamo. 1. We had no choice of vehicle, there was two their both in the same luxury category but was only allowed one of the two without an explanation. 2. The car was not even clean and to make matters worse either the people who hired the car before us or the rental staff had been smoking dope. It was that bad that on the second day we had had enough and paid for the car to get a interior detail. So disappointed. The only benefit was the car did drive and ride fantastic and would gladly get another Lincoln.
About QEEQ: 10.0 /10
Very easy to use..

S.Misiloi

View more >
Compact | Nissan Versa or similar
Reviewed: Sun, May 6, 2018
“Good deal, good car.”
About Alamo: 9.8 /10
Like: Friendly staff, easy to access, car was ready for us.

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