Pretty satisfied.

The GPS malfunctioned during use, couldn't return the car at night, had to make another trip in the morning. Tire pressure was low, causing a driving hazard, windows were dirty, lots of noise inside the car, no Chinese service, and the fuel tank was not full!

Both picking up and dropping off the car are very convenient. There are no forced sales of additional services, and the staff are very friendly.

The waiting time is slow, there was only one person in front of me, but it still took a long time to get to me.

Counter staff is very friendly, however when she did not communicate with the staff that is preparing the vehicle, creating a lot of unnecessary trouble, had to remind the staff regarding the request due to confusion. Staff are in a rush to complete the process just to keep things moving . And informed us to get the insurance from them instead, asking us to get dual insurance to avoid the deposits.