Well attended by the staff name Paul Prussner and the car provided was new.

The staff are efficient and courteous. However, the pickup location for the shuttle has changed. Now it's at the international departure shuttle waiting area, no need to go underground.

The car was not in great shape. There was residue from stickers all over the car and the side windows. The interior could have been cleaner. Counter staff was not friendly and difficult to understand. The Routes service location was dirty, in poor repair and garbage was strewn all over the ground while staff were sitting around. Not a great impression or great experience.

Very weird business, very short staffed and poorly organized. A lot of people on both visits were basically panicking by how bad it was.

Seemed easy and smooth!

Like: Good service ,good value no problems.

Like: Fast service, easy to find. Overall very positive experience. Would use again!
Dislike: Booked a Grand Cherokee, got a Jeep Sahara. Didn't even see Grand Cherokee's on the lot. Not a fan of rental agencies that subscribe to that kind of practise, but the Jeep we got was pretty cool. Didn't mind in the end.