Very satisfied.

The pick-up and drop-off process was very convenient, but the queue time was long. Although we had already purchased full insurance on the platform, they still charged us additional insurance fees on-site.

1. Even though I had already reserved a compact car, the attendant kept asking if I wanted a Mercedes or another type of car. 2. The attendant told me I needed to buy third-party liability insurance. When I asked if it was mandatory, she said it was necessary, making me mistakenly believe it was required, so I ended up purchasing it for two days at an additional cost of $15 per day.

Good service but car could be cleaner

Like: Clean car non smoking car and service
Dislike: Not the same car I hot mazda3 not VW